The Nationwide Freeway Visitors and Security Administration (NHTSA) is opening a question on Ford’s response to a recall final yr that affected virtually 49,000 Mustang Mach-E automobiles, as reported by Automotive News. The June 2022 recall was issued attributable to a malfunction involving overheating of the electrical SUV’s high-voltage contactors, which, at worst, could make the EV immediately lose energy on the highway, growing the danger of a crash.
Occurances would usually observe high-speed battery charging or repeated quick acceleration periods.
Ford issued an over-the-air (OTA) software program replace to reply to the recall, which was designed to cut back energy if the contactors obtained too sizzling — in hopes of stopping sudden energy loss and attainable injury to the contacts. The automaker additionally held new Mach-E deliveries at dealerships till they acquired the software program replace. The automaker had moreover opened a service bulletin to exchange the Excessive Voltage Battery Junction Field in affected automobiles.
Now, NHTSA’s Workplace of Defects Investigation experiences receiving 12 shopper complaints relating to Ford’s resolution.
The Workplace of Defects Investigation (ODI) has opened this Recall Question (RQ) after receiving 12 shopper complaints alleging a excessive voltage battery major contactor failure in MY 2021-2022 Ford Mach-E automobiles (topic automobiles) that have been included in Recall 22V-412 and remedied previous to the reported incidents. The treatment on this recall was a Secondary On-Board Diagnostic Management Module (SOBDMC) software program replace to observe contactor temperature and scale back battery energy to stop injury to the contactor, and a Battery Power Management Module (BECM) software program replace to observe contactor resistance to determine an overheated contactor and scale back automobile energy to stop additional injury.
One buyer criticism dated August nineteenth says they needed to get the Excessive Voltage Battery Junction Field changed twice for a similar electrical system subject. One other criticism in February talked about the failure reoccurred after getting the software program replace.
The unique recall affected 48,924 2021 and 2022 Mustang Mach-E automobiles constructed between Could twenty seventh, 2020, and Could twenty fourth, 2022, at Ford’s Cuautitlan plant in Mexico. For the brand new question, NHTSA says an estimated 64,727 automobiles are a part of its investigation.